If you're having trouble finding or receiving your Stitch Along (SAL) patterns, this guide will help you identify and resolve the most common issues so you can get back to stitching.

Missing a Specific SAL Pattern

1. Check the Latest Email: Every new pattern email contains all previous patterns. If you’ve received a recent email, the missing pattern is included.
2. Search Your Inbox: Use keywords like "Alyssa," "Stitchonomy," or "Stitch Along."
3. Look in Spam or Junk Folders: Patterns might be misclassified by your email provider.
4. Check All Email Accounts: Ensure you’re checking the address you used for registration.
5. Still Missing? Use the Subscription Checker to verify your signup and subscription status.

Not Receiving Any Patterns

1. Verify SAL Start Date: Ensure the SAL has officially started.
2. Search Your Email: Look for keywords like "Alyssa" or "Stitchonomy."
3. Check Spam or Junk Folders: Emails may have been flagged incorrectly.
4. Double-Check Your Email Address: Ensure you registered with the correct email.
5. Check Your Subscription: Use the Subscription Checker to confirm your status.

Finding Thread Lists, Frame Patterns, and Size Charts

• All essential materials are included in the "Useful Links" section of your SAL emails.
• Search for emails from "Stitchonomy" or "Alyssa" to locate this information.

Helpful Tips

• Patterns may take a few hours to reach your inbox, depending on your email provider.
• If you can’t find an email, double-check if your email account is over quota or has restrictions.
• For more assistance, contact help@stitch-along.com.

Quick Guide

• Search your inbox for patterns using keywords like "Alyssa" or "Stitchonomy."
• Check your spam or junk folders.
• Verify your signup and subscription using the Subscription Checker.
• Look for essential materials under the "Useful Links" section in SAL emails.
• Contact help@stitch-along.com if issues persist.