How We Handle Your Information
Table of contents
- Commitment to Your Privacy and Security
- Data Collection and Usage
- Personal Information
- Why We Collect Data
- Secure Handling of Payment Information
- Third-Party Payment Providers
- Our Security Measures
- Your Role
- Your Rights Under GDPR
- Key Rights
- How to Exercise Your Rights
- Membership Terms
- Account Security
- Free Trial Abuse
- Membership Fees
- How to Contact Us
Commitment to Your Privacy and Security
At The Pattern Club, we prioritize the privacy and security of your information. Below, we explain how your data is collected, processed, and protected, as well as your rights under GDPR and other applicable privacy laws.
Data Collection and Usage
Personal Information
- Registration Data: Name, email address, username, and password.
- Payment Information: Details required for secure transactions, processed by trusted third-party providers like PayPal and Stripe.
- Activity Data: Usage logs, preferences, and other data to enhance your experience.
Why We Collect Data
We collect data to:
- Provide and improve our services.
- Facilitate secure transactions.
- Comply with legal and regulatory obligations.
Secure Handling of Payment Information
Third-Party Payment Providers
We process payments using PayPal and Stripe, which comply with international security standards to protect your data. Review their policies here:
Our Security Measures
We use encryption and regular audits to ensure your payment data is handled securely. Payment information is not stored on our servers.
Your Role
- Use strong passwords.
- Monitor your account for unauthorized activity.
- Contact us immediately for support if issues arise.
Your Rights Under GDPR
Key Rights
- Access: Request access to your personal data.
- Rectification: Correct inaccuracies in your information.
- Erasure: Request the deletion of your data.
- Portability: Obtain a copy of your data in a readable format.
- Restriction: Limit processing of your data.
- Objection: Opt out of marketing and data profiling.
How to Exercise Your Rights
Email us at help@thepatternclub.com to submit requests related to your data.
Membership Terms
Account Security
You are responsible for safeguarding your account credentials. Notify us immediately if you suspect unauthorized access.
Free Trial Abuse
- Free trial users have a 20-download limit.
- Abuse (e.g., creating multiple accounts) will result in permanent suspension.
Membership Fees
- Memberships are billed monthly or half-yearly and renew automatically unless canceled.
- Download your patterns before canceling, or contact us for help accessing them.
How to Contact Us
If you have questions about these policies or need support, reach out to us:
- Email: help@thepatternclub.com
- Mail: Westson V.O.F., Vlamingstraat 9, Zoetermeer, 2712 BZ, Netherlands
For detailed terms, visit our Terms of Service and Privacy Policy.